Challenge
A network of fitness studios and private trainers (Active Sport LLC) faced administrator overload at the front desk and lost clients due to the lack of a unified booking system. Appointments were managed manually via messengers and phone calls, causing schedule overlaps, long response times, and up to 25% lost bookings during peak hours. The goal was to develop a fast, fault-tolerant web platform "FitBook" featuring user accounts, a studio catalog, a real-time slot calendar, and online payment integration.
